Terms and Conditions
Last Updated: January 14, 2025
Welcome to MEND-CO Physiotherapy! By using this website and its services, you agree to the following Terms and Conditions. Please read them carefully. If you do not agree to these terms, please refrain from using the website.
1. Introduction
These Terms and Conditions ("Terms") govern your use of mend-cophysiotherapy.ca ("the Website") operated by MEND-CO Physiotherapy, located in Toronto, Ontario, Canada. By accessing or using the Website, including booking services, signing up for newsletters, sending messages, or commenting on blogs, you agree to comply with these Terms.
2. Services
The Website provides information on physiotherapy services, allowing users to:
- Book physiotherapy appointments
- Sign up for newsletters
- Send messages to the business
- Join the community, read and comment on blogs
- Inquire about our services
- Request additional information about physiotherapy services
- Contact us for other purposes
These services are provided solely for informational purposes and are subject to availability and professional assessment by licensed physiotherapists.
3. Eligibility
You must be at least 18 years old to use this Website. If you are under 18, you may only use the Website with the involvement and consent of a parent or guardian.
4. User Accounts
To access certain features (e.g., booking services, commenting on blogs), you may be required to create an account. When registering, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details and for all activities under your account.
5. Privacy and Confidentiality
Your privacy is important to us. We are committed to protecting your personal and health information in compliance with applicable laws, including the **Personal Information Protection and Electronic Documents Act (PIPEDA)** and the **Personal Health Information Protection Act (PHIPA)** in Ontario.
- Personal Information: We collect personal information (such as name, contact details, and health-related information) to provide services. We will use this information only for the purposes it was collected, including booking appointments, communication, and newsletters.
- Health Information: We may collect personal health information to offer physiotherapy services. This information will be kept confidential and will not be disclosed without your consent, except as required or permitted by law.
- Data Retention: We retain personal and health information only for as long as necessary to provide services and as required by law.
- Cookies: Our Website may use cookies to improve your experience. You may manage or disable cookies through your browser settings.
By using this Website, you consent to the collection, use, and disclosure of your personal and health information as described in our Privacy Policy
6. Booking and Payment
Bookings for physiotherapy services can be made through the Website. You agree to provide accurate information when making bookings. Payments for services may be processed through third-party payment systems. All payment terms are subject to the terms and conditions of the payment processor.
7. Community and Blog Comments
The Website allows you to join the community and comment on blogs. You agree to:
- Not post any content that is unlawful, harmful, offensive, or infringing on the rights of others.
- Not use the comment sections for commercial purposes or to promote any services not related to physiotherapy.
- Respect the privacy of other users and not disclose personal or health information without consent.
We reserve the right to remove or moderate comments at our discretion.
8. Intellectual Property
All content on the Website, including text, images, graphics, logos, and trademarks, is the property of MEND-CO Physiotherapy or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content from the Website without prior written consent.
9. Limitation of Liability
While we strive to provide accurate and reliable information, we do not guarantee the completeness, accuracy, or timeliness of the Website’s content. You use the Website at your own risk.
In no event shall MEND-CO Physiotherapy or its affiliates be liable for any indirect, incidental, special, or consequential damages arising from your use of the Website or services.
10. Changes to Terms
We may update or revise these Terms at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after such changes constitutes your acceptance of the updated Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of Ontario and Canada. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Ontario.
12. Contact Information
If you have any questions about these Terms or our services, please contact us at:
MEND-CO Physiotherapy
745-Mount Pleasant Rd
647.874.2604